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Course Description

This course is designed to improve interpersonal behaviors and communication skills for those in leadership roles with the goal of improving relationships, productivity and the quality of work. Topics include a review of basic communication skills such as listening, self-disclosure and methods of expression; more advanced skills such as nonverbal communication, influencing behaviors, addressing hidden agendas and male/female communication in the workplace; conflict management skills; assertiveness; and responding to criticism. 

Course Outline

Designed for those in leadership roles, this course will focus on interpersonal behaviors and communication skills with the goal of improving relationships, productivity and the quality of work.

Notes

Contact:
Eddie Fisher
(310) 825-2012
efisher@unex.ucla.edu
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Review Sections
Section Title
Leadership Communication Strategies
Type
Lecture
Days
T
Time
6:30PM to 9:30PM
Dates
Jun 25, 2024 to Jul 02, 2024
Type
Lecture
Days
T
Time
6:30PM to 9:30PM
Dates
Jul 09, 2024
Type
Lecture
Days
T
Time
6:30PM to 9:30PM
Dates
Jul 16, 2024 to Jul 23, 2024
Type
Lecture
Days
T
Time
6:30PM to 9:30PM
Dates
Jul 30, 2024
Type
Lecture
Days
T
Time
6:30PM to 9:30PM
Dates
Aug 06, 2024 to Aug 13, 2024
Type
Lecture
Days
T
Time
6:30PM to 9:30PM
Dates
Aug 20, 2024
Type
Lecture
Days
T
Time
6:30PM to 9:30PM
Dates
Aug 27, 2024 to Sep 03, 2024
Schedule and Location
Contact Hours
33.0
Location
  • UCLA
  • Remote Classroom
Delivery Options
Course Fee(s)
Standard credit (4 units) $855.00
Available for Credit
4 units
Refund Request Deadline
Jul 08, 2024
Transfer Request Deadline
Jul 08, 2024
Withdrawal Request Deadline
Jul 09, 2024 to Sep 03, 2024
Section Notes

This hybrid section is made up of In Person and Live Online instruction.

International Students: This hybrid section is considered In Person for immigration purposes.

Enrollment limited; early enrollment advised. Internet access required.

Section Materials
  • (Mandatory) Course Syllabus
  • Book (Mandatory) The Leadership Experience by Richard Daft Cengage Publishing 8th edition ISBN 9780357716304
Section Title
Leadership Communication Strategies
Type
Online
Dates
Sep 23, 2024 to Dec 08, 2024
Contact Hours
33.0
Delivery Options
Online  
Course Fee(s)
Standard credit (4 units) $855.00
Available for Credit
4 units
Refund Request Deadline
Sep 27, 2024
Transfer Request Deadline
Sep 27, 2024
Withdrawal Request Deadline
Sep 28, 2024 to Dec 02, 2024
Instructors
Section Notes

Elective course in the Business Fundamentals Certificate.

Enrollment limited; early enrollment advised. Internet access required. 

Section Materials
  • Book (Mandatory) On Communication by Harvard Business Review Staff, Roberet B. Cialdini, Nick Morgan Harvard Business Review Press ISBN 9781422189863
  • Book (Mandatory) Communicate Like a Leader by Dianna Booher Berrett-Koehler ISBN 9781626569003
  • (Mandatory) Course Syllabus
  • (Optional) Give and Take: Why Helping Others Drives Our Success by Adam Grant © 2014 Penguin Publishing Group ISBN 9780143124986
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