COMCTN X 482.7 - The Dynamics of Interpersonal Communication
160562
Delivery Options
In-Person
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Course Description
In today's fast-paced, highly competitive business world, it is more important than ever to recognize and study the significant role communication plays in our business lives. How well we communicate greatly determines the success of our performance on the job and our level of personal job satisfaction. This course is designed for individuals at all levels in all types of businesses who desire to polish and/or develop additional communication skills in formal and informal settings. Participants explore conflict resolution, giving/receiving criticism, defensive communication, assertiveness, focused listening, nonverbal communication, self-esteem, team building and delegating work, empowerment, small-group dynamics, management and sales strategies, customer service, problem-solving and negotiation, intercultural communication, interviewing, and power and authority.Course Outline
This workshop is designed for individuals at all levels in their career who desire to polish and/or develop additional communication skills in formal and informal settings to help improve their success at work.Notes
Contact:Zalina Walton
(310) 825-4192
ZWalton@unex.ucla.edu
Applies Towards the Following Certificates
- Business Communications : Required Courses
- Executive Assistance : Required Courses
- Study Abroad at UCLA Program : Required
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